Admissions | South Jersey Recovery Program

The admissions process, step by step

Step one

The first call

Monday to Friday, 8 a.m. to 5 p.m., you speak with a member of our admissions team. They will ask what is going on, what you have tried before, and what your circumstances allow. Nothing is committed to at this stage.

Step two

Clinical assessment

A licensed clinician completes a confidential assessment covering substance use history, mental health history, and medical needs. This is what determines the appropriate level of care.

Step three

Insurance verification

With your written permission, we contact your insurer and find out what your plan says it covers, what it does not, and whether we are in network with it. We give you an estimate of what you would owe before you decide anything. A benefits check is an estimate, not a guarantee of payment.

Step four

Your treatment plan

We agree a start date and build an individualized plan — which program, which therapies, which schedule. If a different provider is the better fit, we say so and help you get there.

Before you call

What to expect

There is no obligation to enroll
Your conversation with our admissions team is confidential
You do not need a diagnosis or a referral to call us
We will tell you honestly if we are not the right fit
Many major insurance plans are accepted

If you are comparing programs, ours included, here is what to check before you commit to any of them.

Call (856) 788-6914

Request a call back

Prefer we reach out? Send this and an admissions coordinator will get back to you.

Admissions questions

How long does admission take?

When treatment can start depends on the assessment, on our current openings, and, for some plans, on insurer approval. Call (856) 788-6914 and we will tell you honestly what our availability looks like.

What should I have ready when I call?

Your insurance card if you have one, and a general sense of your substance use history and any current prescriptions. You do not need paperwork or a diagnosis to start the conversation.

Do I need a referral?

No. You can call us directly, and if your insurance plan requires a referral for coverage, we will tell you when we check your benefits. We also accept referrals from physicians, hospitals, employers, and the courts. Court-mandated clients are welcome. With your written consent, our case management team handles the documentation the court requires, working with your primary therapist and our medical staff.

What if I cannot afford treatment?

Tell us. We check your benefits, and if you pay for treatment yourself you have the right to a Good Faith Estimate of the cost. If we are not the right financial fit, we will point you toward options in South Jersey that may be, including state-funded programs. ReachNJ, New Jersey’s 24/7 addiction helpline at 1-844-732-2465, connects residents to care regardless of insurance or ability to pay.

Insurance

We work with many major insurance plans

What your plan covers depends on your policy and on whether we are in network with it, and we check both before you start. These are some of the plans our clients use. A logo here does not mean we are in network with every product a carrier sells. Whether or not you see your plan, request a verification and we will confirm your benefits and your network status before you start.

Recovery is waiting for you

Talk with our admissions team. Calls are confidential, and we will check your insurance benefits and call you back with what we find.

Call (856) 788-6914 Verify Your Insurance